Love AI privacy policy
Effective November 4, 2026 · Love AI 2.0 · Arthalabs (Parth Nandaniya)
The short version: Love AI has no sign-up, no email and no phone number. Your chats and the short notes your companion remembers are stored on our server so conversations can continue, and the text of each message is sent to Anthropic's Claude models to write the reply. Nobody at Love AI reads your chats, there is no tool that lets us, and you can delete any chat, any memory, or everything, at any time in the app. No ads, no tracking, no selling of data, ever.
Who we are
Love AI is made by Parth Nandaniya (Arthalabs). Contact: parthnandaniya@gmail.com.
What Love AI stores, and why
| Data | Why |
|---|---|
| A random install ID created on your iPhone (kept in your Keychain, and in your iCloud Keychain when it's on, so a new iPhone on your Apple ID picks up the same account) | It is your account. It is not your name, Apple ID, email or phone number. Only your own Apple devices can read the iCloud Keychain copy. |
| Only if you choose "Save your account" (You › Your account): the user identifier Apple gives Love AI for your Apple ID, and the email you choose to share (often Apple's private relay address) | So signing in with Apple on another iPhone brings your account back. Love AI never sees your Apple ID password. Deleting your data removes the link and revokes the Apple sign-in. |
| The first name or nickname you choose (optional) | So your companion can call you by it. |
| That you confirmed you are 18 or older, and how (Apple's age range or your date of birth). Your date of birth itself never leaves your iPhone. | Love AI is for adults only. |
| Your messages and your companions' replies | So each conversation continues where you left off. Kept until you delete them, and removed automatically after 400 days without use. |
| Memories: short notes a companion keeps about you (for example "training for a 10K") | So companions remember what matters to you. You can see and delete every one in the app. We never store health diagnoses, sexuality details, finances or addresses as memories. |
| Reminders you ask for, and web sources a reply used | Shown with the message; reminders are scheduled as notifications on your iPhone. |
| Your Friend or Soulmate subscription status, from Apple's signed purchase records | To unlock what you paid for. We never see your payment details. |
| On trueloveai.com, only if you sign in: the user identifier Apple or Google gives Love AI, the email they share (Apple's may be a private relay address), and a sign-in token kept in your browser (we store only a scrambled copy of it) | So the website opens the same account as your iPhone app, and your chats, plan and credits follow you. We never see your Apple or Google password. Signing out ends that browser's sign-in; deleting your data removes the link and revokes the Apple sign-in. |
| On trueloveai.com, if you buy a plan or credits: Stripe's customer and subscription IDs, what you bought, its price, renewal date and status | Payments on the website are processed by Stripe (stripe.com), which collects your card and billing details under its own privacy policy; Love AI never sees or stores your card number. We use Stripe's records to unlock what you paid for and to show "Manage billing". Deleting your data cancels your web subscriptions; Stripe keeps payment records as the law requires. |
| Daily counts (messages, web lookups) and the cost of each reply | To apply daily limits and keep the service affordable. These are numbers, not message text. |
| Which features you use, as short codes with a time, your plan and the app version (for example "opened a chat", "saw the plans", "started a call", "bought credits"), and Apple's renewal and refund notices for your purchases | To see what people use, what's confusing and what to build next. Never the words you write, never your name. Kept for 400 days and deleted with your data. |
| A photo of you, only if you choose to add one (You › Your photo) | Only to make AI photos and short videos of you with the companion you're chatting with, when you ask for one. It must be a photo of you, and you must be 18 or older. When you add it, Anthropic's Claude checks it once to make sure it shows one adult; each picture is made by fal.ai, which doesn't keep it. It is stored privately, never shown to anyone else, never used in group chats or the Community, never used to train AI and never used for anything else. Delete it any time in You › Your photo; deleting your data deletes it too. |
| Voice calls: the words you say, as text | The microphone is used only during a call you start. Apple's speech recognition turns your voice into text on your iPhone (on-device whenever your language supports it, otherwise by Apple); only that text is sent to Love AI, the same way as a typed message. Your voice recording is never sent to us or stored. Your companion's spoken reply is made from the reply text by ElevenLabs through fal.ai, and that audio file expires after about an hour. |
| Live video calls (Beta): the same as a voice call, plus the character's spoken reply | The words you say are turned into text on your iPhone, exactly as in a voice call, and nothing you say, no recording of you and no camera image ever leaves your iPhone for the video. Only the character's own generated speech is sent to Simli (simli.com), which turns it into the character's moving face and streams it back to you. Simli receives no message text, name, memories or other information about you. The call's short history is deleted from our server when the call ends. |
| Your notification token (if you allow notifications) | So your companion's messages and your reminders can reach you. Turn notifications off any time in the app or in iPhone Settings; deleting your data deletes it. |
| Group chats you create or join: the display name you pick there and the messages in that group | So everyone in the group sees the conversation. Members see each other's display names and messages in that group only, never your install ID or your private chats. Leave a group any time; a group's messages are deleted when the group is deleted. |
| Characters you create: their name, description and the portrait made for them | So you can chat with them. Only if you choose to publish one does it appear in the Community, without your name or install ID; you can unpublish or delete it any time. Published characters are reviewed and can be reported or blocked. |
| AI photos and short videos you ask for (in a chat or in the Studio), and your credit balance and spends | So you can see and save them, and so credits are counted correctly. Pictures are made by fal.ai and stored privately for your install only. |
| Reports you send about a message | To make companions safer. |
Love AI's server runs on Cloudflare (Workers and D1). App Attest (an Apple feature) is used so only the real app can use the server.
AI processing
Companion replies, including what they say on voice calls and in group chats, are written by Anthropic's Claude models. Each time you send a message, the recent conversation, your companion's character, your chosen name and your memories are sent to Anthropic to write the reply. Anthropic processes this under its commercial terms and does not use it to train its models. When a companion looks something up on the web (Friend and Soulmate), the search query is run by Anthropic's web search tool; when it reads a link you shared (Soulmate), that page is fetched for it.
Safety
If a message suggests you may be in danger, Love AI shows real crisis resources (such as 988 in the US) instead of an AI reply, and that message is not sent to any AI model. Companions are fictional AI characters and will tell you so whenever you ask.
What we never do
- No advertising, no ad SDKs, no third-party analytics or tracking, no IDFA. Feature usage goes only to Love AI's own server.
- We never sell or share your data with data brokers.
- There is no admin tool to read anyone's chats.
Your choices
- Delete a chat (and what that companion remembers): open the chat › ••• › Delete chat.
- Delete a memory: You › Memories › swipe left.
- Delete everything: You › Delete all my data (on the website: Settings › Delete my account). This erases your chats, memories, settings and install ID from our server and cancels any subscription bought on the website. A subscription bought in the iPhone app stays with your Apple Account; cancel it in iPhone Settings › Apple Account › Subscriptions.
- Notifications are optional and can be turned off in the app or in iPhone Settings.
- The microphone and speech recognition are optional: you can type during a call instead, and change both any time in iPhone Settings › Love AI.
Adults only
Love AI is not for anyone under 18. If we learn an install belongs to someone under 18, the app is blocked on that device.
Changes
If this policy changes, the new version will be posted here with a new effective date.